Jurisdiction: United States
Reviews removed from: Google Business listings
Date of removal: 15 June 2017
Number of reviews removed: 5
Additional information: Our client is a dental practice with several dental clinics across London. Over a brief period of time our client's Google listings of one of its dental practices has been subjected to 5 highly negative Google reviews. The dental practice was unable to trace any individuals with the names given by the Google uses who posted the online reviews so our lawyers obtained a court order, permitting Google to disclose to us information and data which Google had collected in relation to each of the Google users who posted a defamatory review about our client’s dental clinic. The disclosure from Google revealed that none of the Google reviewers were ever a patient of our client's dental clinic. This information helped us to facilitate the removal of the reviews from Google Maps (Business) listings in relation to our client's dental clinic. .